Our Return Policy: Easy Steps for a Smooth Return Process

We want you to be completely satisfied with your purchase. If you need to return an item, please follow our simple return procedure below.

1. Initiate a return:

• If you're in the UK, log in to your account and start the return process from there.
• If you're outside the UK, send us an email with your name and order reference.
• Contact us without an account:

• If you don't have an account with us, please email us at hello@parkem.co.uk to let us know about any issues with your order.
• Print a freepost returns label (UK Only):

• After your return is approved by our team, you can print a freepost returns label by clicking here.